With significant snowfall blanketing the region, Ameren is reminding customers to take important safety steps by keeping outdoor natural gas meters and vents clear of snow and ice.
Snow and ice buildup can damage gas equipment and, if vents become blocked, may cause unsafe levels of natural gas or carbon monoxide to accumulate inside a home. Clearing these areas after a storm helps ensure natural gas equipment operates safely when it’s needed most.
“We know winter storms can be stressful, and our customers count on us to deliver safe, reliable energy through all kinds of weather,” said Eric Kozak, vice president of natural gas operations for Ameren Illinois. “As a safety precaution, we are reminding customers to keep their gas meters clear of snow and ice. Carefully use a broom to sweep ice and snow away from your meter. This simple step allows your meter to ‘breathe’ and makes a real difference in keeping your home safe and warm.”
Ameren offers the following tips for removing snow and ice near natural gas meters:
Use your hands or a broom to gently remove snow and ice. Do not use shovels or snowblowers, which can damage equipment or loosen connections.
Carefully remove large icicles hanging directly above meter assemblies or vents.
If a meter is completely encased in ice, do not try to chip or melt it. Allow the ice to melt naturally.
If you smell natural gas or suspect a leak, leave the area immediately with all people and pets, and call Ameren Illinois at 1-800-755-5000 from a safe location. Ameren responds to natural gas leak calls 24 hours a day, seven days a week, and there is never a charge for investigating a suspected leak. For more natural gas and carbon monoxide safety tips, visit Ameren.com/NaturalGasSafety.