(Pictured is Laura Harl, FMH’s August Employee of the Month.)
Fairfield Memorial Hospital honors an employee each month who has been nominated by their peers for providing extraordinary patient care and customer service within and outside of the Hospital.
Laura Harl of the FMH Patient Access/Registration Department has been selected as Fairfield Memorial Hospital’s August 2026 Employee of the Month. Laura began her career at FMH in August 2021 and has continued to demonstrate dedication, professionalism, and a strong commitment to providing exceptional service to patients and supporting her fellow team members.
Laura consistently creates a calm and confident environment for patients and colleagues alike. Her genuine compassion and professionalism have made a lasting impression on those she serves, with patients often requesting her by name. She takes pride in ensuring each patient’s interaction is handled with care and that every encounter is accurate and complete.
“Laura is known for her determination and attention to detail, especially when investigating complex insurance issues. Laura ensures every interaction is handled with care, professionalism, and genuine compassion. She will see a problem through to the full resolution and strives to have each encounter accurate and complete. In doing so, she truly exemplifies patient access integrity, setting the foundation for the entire patient experience. Beyond these qualities, Laura is a supportive and reliable teammate. She takes pride in helping new associates learn their roles correctly, always willing to share her knowledge to ensure patients receive the highest level of care. Her strong follow-through and positive attitude make her a valued resource across departments,” said Mary Mugrage, Patient Account Coordinator.