Illinois Attorney General Kwame Raoul is suing an alternative retail electric supplier. Raoul filed a lawsuit in Cook County Court against Residents Energy LLC over allegations the company’s telemarketers and in-person sales agents used deceptive and unfair tactics to switch customers from their public utility company to more expensive contracts with Residents. The suit claims the company’s agents quoted low rates, but concealed the fact that the quoted rate was merely a first-month, introductory rate. Raoul claims the rates increased after the first month and often skyrocketed to more than twice what the customers was paying with their public utility company’s rate.
